Administrative
- Scheduling & reminders
- Email & inbox management
- Patient intake coordination
- Referral & prior auth follow-up
- Document prep & filing
Healthcare Virtual Assistants · 2025 – 2026
The
Back Office
MD
Expert virtual support built exclusively for healthcare providers — so you can focus on what matters most: your patients.
"Diagnosing inefficiency. Prescribing solutions."
Website · www.thebackofficemd.com
hello@thebackofficemd.com
Serving practices nationwide
What sets us apart
Your practice's dedicated back office team.
From solo physicians to multi-provider clinics, we become a seamless extension of your team — handling the admin, marketing, billing, and patient communication that keeps your practice running smoothly.
Healthcare-Exclusive
Built only for medical, dental, and therapy practices. We speak your language.
HIPAA-Aware
All workflows and communications handled with patient privacy top of mind.
Dedicated VA
A consistent team member assigned to your account — not a rotating pool.
Scalable Support
Start with what you need and grow your support as your practice grows.
What we cover
Six categories. One dedicated team.
Marketing
- Social media content
- Facebook & Instagram ads
- Google Business management
- Email newsletter campaigns
- Reputation management
Billing Support
- Insurance eligibility checks
- Claims submission support
- Denial follow-up tracking
- Patient billing inquiries
- AR monitoring & reporting
Patient Comms
- Virtual front desk
- Appointment confirmations
- Post-visit follow-up calls
- No-show outreach
- Patient satisfaction surveys
Reporting
- Monthly performance reports
- Social media analytics
- Patient volume tracking
- Revenue & KPI dashboards
- Custom reporting on request
Tech & Operations
- EHR data entry & clean-up
- Telehealth setup & support
- Website content updates
- Online booking management
- CRM setup & maintenance
Why providers choose us
Reclaim 20+ hours a month. Spend them on patients.
Most practices are fully onboarded within 5–7 business days. Your dedicated VA learns your systems, follows your protocols, and gives you back the time you've been losing to admin.
- Month-to-month — no long-term contracts
- Business Associate Agreement (BAA) signed with every client
- Works with eClinicalWorks, Athena, Kareo & most major EHRs
- Add or remove services as your practice evolves
Ready to reclaim your time?
Let's take the back office off your plate.
Schedule a free, no-obligation consultation and let us show you exactly how we can support your practice — starting this week.
Get in Touch"Diagnosing inefficiency. Prescribing solutions."